Are consultations done before all services?
Yes, there is always a consultation before a treatment. This helps your therapist to specialize your treatment to the best of their ability.
How far in advance should I book my appointment?
We recommend all clients scheduling their appointments at the beginning of the week if they want an appointment on a week day, 2 – 3 weeks in advance for Friday or Saturday. We highly recommend pre-booking appointments before leaving the salon if you see a specific service provider. Walk-ins are permitted if time is available.
Will you remind me of my appointment?
Yes. Your appointment will be confirmed 24 hours in advance.
What if i have to cancel my appointment?
Although we know unforeseen circumstances may arise that prohibit you from giving us proper notification for missing appointments, 24 hours notice of appointment changes is requested. Appointments that are missed without notification will be charged 25% of the price of the services. Please allow us to reserve all visits containing four or more services with a credit card.
Is my personal information shared with anyone else?